Getting started
Set up your household, members, paydays and first plan.
SUPPORT
Help when you need it.
Find the right part of HomePool, ask Luna for product guidance, or send the team a support or information request.
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Managing bills
Track bills, subscriptions and recurring payments.
Budgets & spending
Build categories and keep day-to-day spending visible.
Debt & hardship
Track balances, repayments and hardship arrangements.
Plans & goals
Create savings goals and sinking funds for what comes next.
Accounts & security
Understand privacy, shared access and connected banking.
Reports
Use household reports to see commitments, categories and surplus.
Troubleshooting
Inside the app, Luna Hindsight lets Luna and our team see the steps you took, so you do not have to explain a problem.
Can’t find what you need?
Luna is available on every marketing page, or you can send a structured request to the HomePool team.
NEW · LUNA HINDSIGHT
Help that already knows what happened.
Something not working? Don’t explain it. Just ask. HomePool keeps a short, private record of the steps you take, so Luna, the helper inside the app, can see what went wrong and tell you how to put it right in one message. And if you would rather talk to a person, our team is shown the same steps the moment your request arrives.
- No more “what were you doing?”Luna already has your last hour of steps when you ask. You never have to retrace them, or remember what the screen said.
- Steps, never contentsThe screens you opened, the buttons you pressed and what HomePool answered. Never what you typed, and every figure is masked before it is kept.
- Yours to controlRead exactly what is kept, switch it off with one press, and it is deleted after 7 days either way. Nobody else in your household can see it.